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Triller threatened to sue over report suggesting it inflated its downloads

A new report disputing the validity of Triller’s recently announced download anatomies preceded Triller to respond with the threat of a lawsuit. Triller, a freshly litigious TikTok rival that could potentially benefit from a TikTok ban in the U.S ., has been propagandizing to capitalize on the recent turn of events regarding its chief adversary. Earlier this month, Triller issued a press release claiming it saw a surge of brand-new downloads following the news of a possible TikTok ban, raising Triller’s app to a total of 250 million global downloads across iOS and Android. The fellowship too separately reported 65 million monthly active users. Reckons from third-party portable data and analytics conglomerates call these figures into question, however.

Initially, the app supermarket intelligence house Apptopia crunched the numbers around Triller’s downloads and found the complaint filed by 250 million downloads to be inflated. Harmonizing to its analysis, Apptopia had estimated Triller’s app has been downloaded 52 million times since launch across both iOS and Google Play worldwide , not 250 million times, as Triller had said.

TechCrunch contacted out to Triller for comment on Apptopia’s sees. Triller and Apptopia then ended up independently getting in touch with one another, through a shared investor. After some back-and-forth between the two, Apptopia made the decision to pluck its report.

During this time, Triller also threatened to sue Apptopia for accommodating false information in a comment provided to TechCrunch.

Triller CEO Mike Lu told TechCrunch, via an emailed statement, that Apptopia” clearly have allowed themselves to become a pawn of these giant conglomerates, particularly those like TikTok who we find ourselves in active case with for stealing our patents .”( Lu was referring to the recent lawsuit Triller registered against TikTok over patent violation .)

” We would have welcomed Apptopia with open arms had they just contacted out to us, and helped them understand our digits, and now they have just made themselves part of our TikTok litigation ,” Lu warned.” We will be haunting specific claims against them for spreading pernicious, spuriou and purposely injuring knowledge ,” he said.

This is a moderately aggressive response over a dispute about app supermarket downloads. Industry insiders understand that none of the app store analytics firms have perfectly accurate chassis. Meanwhile, regular customers can get a sense of how favourite an app is just by looking at the app store’s top plots, which are public.

For further context around the now heavily disputed download number, we questioned mobile data and analytics firm App Annie and app accumulate intellect firm Sensor Tower for their own Triller data. App Annie declined to share downloads, but shared ranking data. Sensor Tower’s data, meanwhile, indicated Triller had reached 45.6 million total world sets across iOS and Android since its launch. That’s even lower than the 52 million flesh Triller had vehemently disputed.

Sensor Tower advocated the discrepancies between third-party guesses and Triller’s own numbers could have to do with how Triller counted its sets. Some publishers weigh other forms of invests, like re-installs, updates and direct lays of Android APKs( sense, invests outside of Google Play ). Third-party houses don’t see these figures. Third-party houses too don’t count things like re-installs because that’s effectively weigh the same user twice. Sensor Tower, of course, doesn’t know how Triller was counting invests internally.

Though Apptopia is no longer standing behind its original report and think of 52 million positions, the same report contained some other interesting insights that are still worth looking at, as they don’t rely on its calculating technology.

For instance, Triller recently told CNBC it had 65 million monthly active customers( MAUs ). Counting an app’s MAUs is a way to measure its current practice and esteem. This tends to be a much smaller figure than an app’s total downloads, as not everyone who tries out an app attaches with it as a regular user.

Using Triller’s own download figure of 250 million and its own 65 million MAU figure, it’s claiming a lifetime retention rate of 26%.( The lifetime retention pace is determining the percentage of the app’s total downloads the current MAU number represents .) Triller’s rate is well above what the best apps in the industry are able to achieve.

Snapchat has a lifetime retention rate of 20 %, for example. TikTok has an 11% life-time retention proportion. Triller’s is higher, based on its own figures.

Triller’s response to this part of the claim is that its app has changed a lot since its 2015 start. It didn’t become a social media stage, for example, until 2018. It says if you look at the 90 -1 20 date retention chassis for TikTok or Snap, they would be above 30%, which is how its amounts should be compared.

Image Credits: Apptopia

Apptopia’s report also pointed to Triller’s App Store and Google Play chart rankings as another data point in questioning Triller’s download claims.

For those unfamiliar, the app accumulation chart higher-rankings are driven by downloads combined with other factors, like velocity of downloads, ratings, user retention and more.

Image Credits: Apptopia

To analyze Triller’s say in the context of its graph ranks, Apptopia examined various other popular U.S. apps for comparison’s sake, including Twitter, Pinterest, Gmail and Twitch.

These apps were selected because they had a same number of U.S. downloads to Triller for the time period Apptopia used to analyze Triller’s claim: July 23, 2015 -August 2, 2020. The former is the date of Triller’s start and the latter is when it issued a press release stating its 250 million download figure.

Image Credits: Apptopia

Simply positioned, if Triller’s 250 million person was correct, then the app would seemingly appear much higher on the U.S. App Store and Google Play charts than it does.

On iOS, the average overall higher-ranking for Gmail during this time period was No. 17, Twitter was No. 35, Pinterest was No. 33 and Twitch was No. 233. Triller, meanwhile, was No. 353.( Twitch is lower than the others because it’s a less-used app, because chart higher-rankings aren’t entirely download-dependent and because countless Twitch useds stream on the desktop , not portable. But even it ranks higher than Triller .)

You can see that Triller frequently tends well below the others in the U.S. plots. This vogue is even clearer when zoomed into the last 90 epoches( see below ).

Apptopia’s approximate here is also in line with App Annie’s data. Though App Annie couldn’t draw a lifetime norm rank, as Apptopia did, it was able to pull Triller’s average U.S. iPhone App Store Overall rank for the past 90 periods, which was No. 303.

Image Credits: Apptopia

A similar trend can be seen on Google Play, where Triller doesn’t even rank in the Overall category fairly days during the given time frame to be statistically relevant.( Gmail didn’t either, but that’s because the app is preinstalled on numerous Android phones, so customers don’t need to download it .)

Triller’s response to this claim is that it, again, was a different app before 2018 and it has hit No. 1 in numerous non-U.S. marketplaces, including Korea, where it’s currently No. 1. In the last 10 days, it has been No. 1 in Pakistan, Indonesia, Brazil, Mexico, Italy and France, and in the last 30 eras in India, U.S ., South africans, Nigeria and dozens of others.

” Our swelling and lists are very fresh and very new, so taking anything long term or only the U.S. is neither relevant nor is to extend to us ,” said Triller CEO Mike Lu.

Image Credits: App Annie

The timing of Triller’s claim of 250 million downloads follows reports that said the startup is raising hundreds of millions in new funding. Fox Business recently reported Triller has ” commitments from investors of $200 million to $ 300 million .” Pegasus Tech Ventures, a Triller investor , emailed the reporters in early August to pitch Triller coverage, saying the app was ” now invoking around $250 m at a$ 1B valuation .”

Triller also recently represented report for suing TikTok over patent infraction, confirmed in tribunal filings TechCrunch gathered from PACER.

None of this is coincidental. Triller has been angling to become the TikTok alternative that prevails the U.S. sell in the event TikTok can’t get a deal done in the time allotted by Trump’s executive order requiring TikTok to sell its U.S. enterprises or be banned in the country.

Mr. Lu disputed argues made by third-party mobile data houses, when reached for criticism. The companionship stands by its numbers.

” No app knowledge house has been provided our data ,” Lu said.” Any counts they specify have no relevance or accuracy to our crowds. We are able to authenticate each and every one of our consumers. They should also disclose which of our adversaries are paying them hundreds of thousands of dollars such as TikTok ,” he added.

Lu likewise openly wondered if a Triller competitor was feeding false information. His full statement is below 😛 TAGEND

The biggest app intellect conglomerates have less than 1M total customers/ customers and less than a few hundred huge business actually providing them real data, any crowds they present are based solely on guessing based on a very small sample group and are far from accurate. The terms of service of all app intelligence houses state that any digits they support come from their own guesstimates. While particular business pay upwards of a few hundred thousand dollars to these conglomerates and give them access to their numbers, we have not provisioned such access. Any lists provided by them are absolutely inaccurate and they themselves regime they have no actual mode of substantiating without us providing them access. These is clearly merely a transparent onrush by one of our opponents who pays them amply to circulate this false information. It’s sad to see firms that are supposed to be neutral and claim to be pro entrepreneurial and pro American allow themselves to become a pawn of these beings corporations, especially those like TikTok who we are in active case with for them stealing our patents .”

Following their communication with Triller, Apptopia tells us it will soon have access to more accurate figures for Triller and will release those at a later time. The firms seem to be working things out.

Apptopia says 😛 TAGEND

We are working closely with Triller who has been very transparent and please open all of their analytics histories to Apptopia. We are working on internal reports and working with Triller to create the most accurate and up to date data over the short term. Between their vast success in emerging portable groceries, which are typically hard to model,( i.e. India, Africa, etc .) and the fact that Triller’s growth is very recent, it is especially hard to compare to peers who have years of growth and record. We feel strongly about publishing the most accurate estimations, and the best way for us to do that is to work hand in hand with Triller and show their real data. We plan to do this over the coming weeks and do our best to be the source of truth on the matter.

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