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The Trevor Project has a new AI persona for LGBTQ crisis counseling

Since the beginnings of 2021, The Trevor Project, the largest suicide prevention organization for LGBTQ young people, has employed an AI technology called the Crisis Contact Simulator to learn its advisers on how to talk to in-crisis youth. The implement basically simulates what a discourse like that may look like with the help of AI chatbots. At open, the CCS came with be made available to one such “persona.” Today, The Trevor Project is adding two seconds one called Drew. The brand-new chatbot represents a imaginary youth in their early 20 s who lives in California and faces bullying and harassment.

Since implementing its firstly persona, the aptly worded Trevor, in February, the organization says the technology has helped train more than 1,000 consultants. One thing to note here is The Trevor Project is using the Crisis Contact Simulator to complement its existing prepare methods; the tool is not a substitution for in-person training. It admits new applicants to complete two roleplay discussions at a time that works best for them. It too claims the chatbots furnish an accurate representation of today’s Gen Z boy, terminated with “realistic” capitalization and punctuation.

“Starting from the first conception of the Crisis Contact Simulator two years ago, it has historically been our hope to develop a variety of training roleplay personality that represent the diverse knows and intersectional identities of the LGBTQ young people we serve, each with their own narratives and feelings, ” said Dan Fichter, The Trevor Project’s head of AI and engineering. “We’re provoked to deploy Drew with our trainees to offer a wider variety of practice scenarios and narratives, which will better prepare them to connect with any young person in a moment of crisis when the time comes.”

The Trevor Project is no stranger to the tech world. The organisation has previously worked with Google and Facebook to offer crisis intervention.

Read more: engadget.com

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