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Birmingham-based Help Lightning raises $8 million for its remote training and support tools

In the four years since Help Lightning first began sloping its services out of its Birmingham, Ala. headquarters, the company has managed to sign up 100 purchasers including some large-scale Fortune 500 companies like Cox Communications, Siemens, and Boston Scientific.

Now, with an additional$ 8 million in financing from Resolve Growth Spouse, the company is hoping to expand its sales and marketing efforts and continue to refine its product.

The technology was initially developed by Bart Guthrie, a neurosurgeon at the University of Alabama at Birmingham, who wanted a course to improve telepresence engineerings so he had been able to is to help remote surgeries.

What Guthrie developed was a technology that could merge video flows to that experts could remotely monitor, organize, and assist in everything from work mends to surgery.

” Think of it as a video call on steroids ,” says Gary York, the company’s chief executive officer. A serial industrialist, York was brought on board by Guthrie to help commercialize the technology four years ago.

The technology works on any android or iOS device and is accessed through a portable browser. The companionship now boasts over 100 customers including Cox, Canon, Unisys, and Boston Scientific. And its consumption has surged since the advent of the pandemic, according to York.

” We assured order magnitude quadruple ,” he said.

For instance, Cox Communications uses the technology to provide virtual hassle shooting to change in-home service calls for customers. At Siemens, service technicians who fix medical imaging and laboratory diagnostic gear can use the Help Lightning to link up with professionals to troubleshoot chooses in real period. York would not comment on pricing, but said that the company adds tradition repeats based on usage.

“After evaluating the virtual knowledge application grocery for over a year, our industriou is clear that Help Lightning has built a highly distinguished solution that is valued by its customers” said Jit Sinha, co-founder and Managing Director from Resolve, in a statement earlier this week. “Help Lightning has a tremendous opportunity to power the success of this rapidly emerging market. We’re thrilled to be partnering with Gary York and his talented team.”

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